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Get in touch with us to discuss your legal needs. We can offer legal aid to those who meet the eligibility requirements.
Legal aid eligibility can be checked at the calculator: www.gov.uk/check-legal-aid
For our privately paying clients, we offer transparent pricing and flexible payment options.
London Office
5th Floor, The Grange
100 High Street
London, N14 6BN
Leighton Buzzard Office
25 Market House
Market Square
Leighton Buzzard
LU7 1EU
We are committed to providing high quality legal advice and client care. However, if you are unhappy about any aspect of the service you have received, we have a complaints procedure in place which is available on request.
We aim to resolve your concerns within 8 weeks. If you are not satisfied with our final response, you are entitled to seek further guidance from the Legal Ombudsman who can be contacted on:
Telephone: 0300 555 0333
Email: www.legalombudsman.org.uk
Address: Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. A complaint to the Legal Ombudsman must be made:
The Law Society's website www.lawsociety.org.uk contains a solicitor search facility accessible from the home page which allows searches to be conducted against several criteria including location and legal specialisms.
If you feel we were negligent towards you as a professional, you may claim damage. If you are concerned that your solicitor is breaking any SRA Rules, you may complain/report to the Solicitors Regulation Authority (SRA) at https://www.sra.org.uk/consumers/problems/report-solicitor.
The SRA does not have the power to award compensation for poor service or to reduce or refund your legal fees.